Lexus RX 350 Maintenance Timeline in Richmond, VA
Our Sheehy Lexus of Richmond Service Department wants to help you maintain your vehicle, which is why we compiled a handy guide detailing the maintenance timeline of the RX 350. This lexus model is reliable and engineered to last. However, regular service is still required to keep it functional on your trips through Richmond, VA, and other areas. If you still have questions after reading this article, feel free to contact our team members.
Every 5,000 Miles: The Foundation of Good Care
The most frequent visit your Lexus RX 350 needs is also the most important. Every 5,000 miles, we recommend an oil and filter change using the full synthetic oil Lexus specifies for this engine. At this same visit, our technicians perform a multi-point inspection, checking tire pressure and tread depth, topping off fluids, examining belts and hoses, and inspecting brake pad thickness before your next trip down to Jefferson Park. It takes about an hour and catches small issues before they become costly repairs. We also rotate your tires at this interval to promote even wear across all four corners.
Every 15,000 Miles: Cabin Air Filter
Around the 15,000-mile mark, the cabin air filter typically needs replacement. This filter cleans the air flowing through your climate control system, and when it becomes clogged with pollen, dust, and debris, airflow drops noticeably. For allergy sufferers, the difference after a fresh filter is immediate. It is a quick, affordable service that improves daily comfort inside the vehicle.
Every 30,000 Miles: Air Filter and Brake Fluid
At 30,000 miles, we inspect and generally replace the engine air filter. A clean filter supports fuel efficiency and throttle response by allowing the engine to breathe properly. This is also the interval where we test and often replace the brake fluid. Brake fluid absorbs moisture over time, which lowers its boiling point and can reduce braking performance, particularly on long downhill grades. Flushing it every 30,000 miles, or every two years, whichever comes first, is a straightforward way to maintain consistent braking.
Every 60,000 Miles: Spark Plugs and Comprehensive Inspection
The 60,000-mile service is one of the most thorough on the RX 350's schedule. The iridium spark plugs used in this engine have a long service life, but by 60,000 miles they are due for replacement. Fresh plugs restore smooth starts, cleaner combustion, and good fuel economy. At this visit, we also inspect the drive belts in detail, check the transmission fluid condition, examine suspension components for wear, and test the battery's cold-cranking capacity.
Every 90,000 Miles: Coolant and Transmission Fluid
By 90,000 miles, the corrosion inhibitors in the coolant have depleted, and a flush-and-fill protects the engine from overheating and internal corrosion. If the transmission fluid has not been serviced on your RX 350's six-speed automatic, this is the right time to address it prior to your next commute down Highway 360. Clean transmission fluid maintains crisp shifts and extends the life of internal components that are costly to repair. To make this process easier, speak with our Parts Department beforehand.
Every 100,000 Miles and Beyond
The RX 350 uses a timing chain rather than a timing belt, so there is no mandatory belt replacement at high mileage. We do inspect the chain tensioners and guides at this stage, along with a full cooling system review, power steering fluid service, and differential fluid service on AWD models. Keeping up with these services protects your investment and maintains the driving experience you expect from the vehicle. Our service team is available to help you build a maintenance plan based on your mileage and driving habits. Contact us to schedule a service appointment.
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Dealership Information
Testimonials
“ I was pleased with the service that i received ”
“ Proactive with patron in order to schedule appointment. Follow up to remind of appointment. Service for car was thorough. Friendly and professional service. ”
“ Great experience! Customer service was great! Te quality of work was great as well!! ”
“ The Sheehy Lexus service is always first class! ”
“ I love the greeting when pulling in at Sheehy. I have a great service consultant Brittany Sealy. Her team did a wonderful job. Thank you Philip for loaner car and Victor and the service technician video and his energy great. Keep up the great work guys. Thank you guys for cleaning my car rims look good. ”
“ Had a flat tire on interstate while visiting Richmond. Lexus Roadside service towed my car to Sheehy Lexus and they got the tire fixed that afternoon. So grateful for efficient and friendly service from Kyle to get me back in the road home that evening. ”
“ It was Excellent. I had been to numerous dealerships and the salesmen turned me off. This time was different. My salesman Mike Rich met me at the door and everything after that was pleasurable. He showed me the car I was looking for. We took a drive all the time he was pointing out the features . We finished at his desk answering every question I had. We made the deal and when I drove off I felt as if I had been hanging out with a friend i.had known for years. GREAT EXPERIENCE ”
“ We had a great experience. Everyone was very nice and helpful and informative. Stedmann, our salesman, was very helpful. I highly recommend this location. ”
“ Great service technician!! ”
“ Andre Louis-Jean was amazing to work with; made the whole process easy and found us the perfect vehicle to match what we needed. ”
“ Best car buying experience ever! Elyse was amazing. Definitely recommend! ”
“ My salesman (Jakob) was terrific and I will seek him out the next time I decide to purchase a car. No pressure on his part and clearly interested in finding the car that was right for me. ”
“ Excellent service. Prompt pickup and delivery. ”
“ Clear explanation of needed work and ready when promised. ”
“ Brittany answered my questions clearly, accepted my coupon & was very personable. Wait was under 2 hours so Wednesday afternoons seem to be a good time to drop off my SUV. Video was appreciated by my husband since he was not with me! ”
The service writer name was Kyle and she was so kind and
“ The service writer name was Kyle and she was so kind and efficient please tell her thanks for the incredible service! Thank you Sheehy Lexus ”
“ Our experience was great from the minute we stepped on the lot to the time we left with our new 2026 RX350. Mike Rich was extremely knowledgeable and a pleasure to work with. He even stayed late both nights to ensure we had the best experience possible. ”
“ Service department is extremely organized, conscious of your time, making you comfortable while you wait. All around a very efficient operation and pleasant to deal with ”
“ My experience is really good at this Lexus dealership. I worked with Brittany and she was very helpful and kind. She checked on me regularly throughout the day since I stayed at the dealership and she explained things in a way that made a lot more sense for someone (me) who doesn’t know much about cars and she was willing to talk to my husband about everything over the phone as well ”
“ Service department was courteous and got me out within an hour while I waited. My service manager checked in with me often to let me know what was going on with my car. The service experience was excellent! ”
“ My priority was finding a vehicle that offered a quiet, relaxing commute alongside top-tier safety and reliability, and as always my new Lexus RX 350 h has absolutely delivered. Mike, the sales consultant found the exterior color and interior that I wanted and I love it. ”
“ I worked with Fortest. He was very friendly and knowledgeable. No pressure to purchase at all. But I knew what I wanted and he was able to help. The whole process took a couple of hours. But at the end of the day, we were both happy. If you’re in the market for a Lexus, please come see Forrest at Sheehy Lexus in Richmond. ”
“ Had great experience ”
“ They ALWAYS do a great job. ”
“ I Recent had an issue with my 2024 TX350 which was a malfunction and they were able to fix the problem immediately. The service department was very knowledgeable and the customer service was very professional. Sheehy of Lexus provided me with an update on my vehicle and a step by step tutorial of my vehicle . During the diagnostic they provide me with excellent customer service. See you soon for my next service check . ”
“ Great job! Everybody was very professional, thorough, and courteous. ”
“ This was my first service appointment at Shehy Lexus and the experience was excellent. I couldn’t be happier. ”
“ Great service ”
“ As always, I got top notch service for my RX. ”
“ Great service by our salesman and the rest of the staff! Our salesman was Jakob and he did a great job. I would ask for him again by name he was so good! ”
“ The Sheehy service were so attentive, even at 7:30 am. Especially Kyle! Cheerful, professional and kept me informed along the way. Her courtesy made it easy to want to come back again ”
“ Over priced and exaggerated on needed repairs. Get a second opinion. ”
“ I won’t be too critical but the experience was below previous experience at Lexus. I’ll probably go to short pump next. New to Richmond, coming down from Fairfax. ”
“ I had my GX 550 serviced for the first time here. When it came to the service I would say our lady was a 10 out of 10. When it came to the loaner vehicle service I give them 1 stars. Their system said we went 40 miles and we went a total of 5. At first I basically felt like they thought we were lying as they kept saying that’s what their computer tracking system said. Like there couldn’t have been a glitch, which there was. For owning a 97,000 Lexus I wouldn’t lie to get out of $26 in gas. They did credit my account but that wasn’t the point. I got a lot of if the system messed up its the first time. Well guess what it did!! We did not have a luxury experience there and will only go back for warranty issues. ”
“ I’m highly disappointed of Sheehy Lexus Service Department. On Friday morning, I brought my Lexus in for a scheduled multi-point inspection. My assigned service consultant explicitly assured me that the inspection would be completed and reported by the end of that day. Despite this assurance, I received no communication regarding my vehicle's status by midday. To my surprise and considerable consternation, I instead received an unsolicited text message from an individual named Vanessa, inquiring about purchasing my Lexus. This communication felt highly inappropriate and distracting, especially given that my vehicle was actively undergoing a service appointment at your facility. The complete absence of any further updates from my consultant or the service department throughout Friday necessitated my personal visit to the dealership on Monday to ascertain the status of my vehicle. Upon my arrival, I was informed that my consultant was unavailable. I subsequently spoke with Mr. Jeff, to whom I conveyed my considerable concerns regarding the persistent lack of communication and the unexplained delay. Furthermore, I must highlight another significant oversight. It is a valued and expected practice within Lexus service departments to provide customers with a detailed video outlining any recommended repairs. This critical element of transparency and customer assurance was absent until I requested it and I was not completely satisfied with the presentation. The cumulative effect of these issues – the unmet communication promises, the unexpected third-party solicitation, and the failure to uphold standard service protocols like the video inspection – has rendered my experience exceptionally unsatisfactory. I am deeply displeased with the service I received from the Sheehy Lexus service department on this occasion, and as a direct result, I regrettably cannot recommend your services to others. ”
“ You don’t deserve 1 star! I absolutely hate the service (and cost) that I’ve received since the company switched to Sheehy! Your professional and customer service and support sucks. I still don’t understand why my radio doesn’t work. Never again! ”
This dealership has gone downhill under the new
“ This dealership has gone downhill under the new ownership. My purchase of a vehicle from the sales person to the finance manager was very poor. When you bring it in for service which I do only because the vehicle is certified they Try upsell you hard. Annoying. My two friends who own Lexus’s feel the same way. After my free service run out I will never go there again. ”
“ I had a wonderful experience at this Lexus dealership. From the initial call to schedule the appointment it was a great experience. When I arrived on-site I was greeted by an advisor who checked me in. Waited in the customers lounge a little over an hour and my vehicle was done. Great experience. The icing on the cake is when I recieved an email showing me everything the mechanic assigned to my vehicle was doing. Once again excellent experience. He treated my vehicle with care. Thank you Sheehy. ”