Close Lexus NX 350 Maintenance Timeline in Richmond, VA
At the Sheehy Lexus of Richmond Service Department, our technicians understand that your Lexus NX 350 delivers an exceptional driving experience defined by smooth performance, refined handling, and luxurious comfort. To help you maintain that premium quality and ensure years of enjoying everything your NX 350 offers, we've prepared this comprehensive maintenance timeline guide. Following these intervals will keep your vehicle running at its best and preserve the sophisticated driving experience you expect from Lexus.
Every 5,000 Miles or 6 Months
Your most frequent service visit should include an oil and filter change. The NX 350's turbocharged engine demands high-quality synthetic oil to maintain optimal performance and fuel efficiency. During these visits, our certified technicians will also rotate your tires to promote even wear, inspect brake pads and rotors, check all fluid levels, and perform a multi-point inspection of critical systems. We'll also reset your maintenance reminder system so you'll know exactly when your next service is due.
Every 10,000 Miles or 12 Months
In addition to your standard oil change and tire rotation, these appointments include more thorough inspections. We'll examine your cabin air filter, which keeps your NX 350's climate control system fresh and efficient. Our technicians will also inspect the drive belts, battery condition, and steering components. This is an excellent opportunity to address any minor concerns before they become major issues.
Every 30,000 Miles
This milestone service represents a more comprehensive maintenance appointment. Beyond the standard oil change and tire rotation, we'll replace your engine air filter to ensure optimal air intake and fuel economy. We'll also perform a detailed brake system inspection, examine the cooling system, and check the transmission fluid condition. Many NX 350 owners in the Richmond area schedule this service as a half-day appointment to ensure their vehicle receives the attention it deserves.
Every 60,000 Miles
This is one of your most important service intervals. Our technicians will perform all standard maintenance items plus replace the cabin air filter and conduct a thorough inspection of the hybrid battery system if your NX 350 features hybrid technology. We'll also examine the spark plugs, though replacement typically isn't necessary until the next major service. The suspension system receives special attention during this visit, as we check for any wear in bushings, struts, and other components that affect your ride quality and ensure confident handling whenever you're merging onto I-64 during your commute.
Every 100,000 Miles
This comprehensive service ensures your NX 350 continues delivering the performance you expect for the next 100,000 miles. We'll replace spark plugs, perform a transmission fluid exchange, replace the engine coolant, and conduct an extensive brake system service. This is also when we recommend replacing certain drive belts and hoses that may show age-related wear. Many customers are surprised by how refreshed their vehicle feels after this service, whether they’re handling daily errands or taking a weekend visit to Forest Hill Park.
The Lexus Advantage
What sets our Service Department apart is our commitment to using genuine Lexus parts and our team of factory-trained technicians who understand all the nuances of your NX 350. We use the latest diagnostic equipment and follow Lexus's exact specifications for every service procedure, ensuring the warranty stays in effect.
Schedule Your Next Service
Don't wait for warning lights or unusual noises to schedule maintenance. Proactive care is always more cost-effective than reactive repairs. Our service advisors are available to answer questions, schedule appointments at your convenience, and provide accurate cost estimates for upcoming maintenance. Contact our Service Department today to schedule your NX 350's next maintenance appointment.
Check Out Our Current Service Specials at Sheehy Lexus of Richmond
Dealership Information
Testimonials
“ Maintenance appointment was easy and quick…Service technician Lucas was nice and professional. ”
“ We needed emergency help as our car broke down while making a long trek down to Florida. Sheehy Lexus was great, they stayed open for us while we got towed in, checked out the car the next day, and we made a plan to move forward. Excellent communication and help provided from Lucas and others! ”
“ Great, Service providers! while my RX 350 was in for service. Service Advisor Hope is professional and provided great maintenance advice and preventative service recommendations. I will go back! Thanks, Sheehy Lexus of Richmond! ”
“ Michael was my Service Technician for my last visit. He was pleasant and made sure I received timely updates while my car was being serviced!! I love the service videos sent with details of what was done and their findings! ”
“ A pothole popped my tire and I had my vehicle towed to Sheehy Lexus. The communication was excellent, they kept me informed through the whole process through texts, calls and even a video of my vehicle. Kyle was very helpful and nice to work with. I highly recommend Sheehy Lexus. ”
“ Mark was amazing! Took good care of me and my care. Great customer service. He represents himself and the company well. Always kept me up to date as my car was being serviced. ”
“ Guys, I had the most amazing experience at Sheehy Lexus of Richmond. I specifically want to say thank you to my service advisor Brittany Sealey, she went above and beyond helping me and was very pleasant and understanding she’s amazing! ”
“ 1st time at this dealership for 15K ES350 check up. Sparkling clean facility from drop off area to waiting area. Mark kept me informed on status. Glad to be part of service maintenance moving forward. ”
“ First time getting service..Harry was very friendly. ”
“ Hope is great at her job! ”
“ Best buying experience ever! They worked to find us exactly what we wanted, and treated us like we were their most important customers throughout the entire process. I can’t recommend them highly enough! ”
“ I had a great experience working with Jake to buy my new 350-H. He was easy to reach, communicative, and straightforward about the process. ”
“ Ab A. Is the best. ”
“ Harry did a fantastic job. He kept me informed, reviewed anticipated repairs, and provided advice. Thank you ”
“ I loved my experience with Jake and vennie in the process of selling a car to me. Will refer others ”
“ To whom it may concern, I came to the Lexus dealership for a state inspection and a few additional services, but I also needed to visit a loved one in the hospital that day. Michael was instrumental in making sure I was able to get to the hospital and back without stress or delay. His kindness, professionalism, and willingness to go above and beyond meant more than he probably realizes. In a moment when my focus was on family, he and the entire support staff stepped up in a way that truly reflected excellence and care. I am deeply grateful for Michael. Experiences like this remind me of why I will always purchase a new vehicle from Sheehy and remain a proud Lexus owner for life.-Reese W ”
“ Kyle is soooo wonderful, she should be given a raise!!! ”
“ Hope was very helpful and personable during my service visit. She tried to make the process seamless, even with the loaner vehicle. She was also timely in advising of additional service recommendations and understanding and accommodating. ”
“ Excellent help and service ”
“ The service department is great! Communicative and efficient. They want you to be happy. Nice snacks and drinks as well.😉 ”
“ Professional and easy car buying process ”
“ Our service representative, Hope, was punctual, kept me informed and patiently explained recommendations . Thank you! ”
I actually enjoy going to Sheehy, everyone is very
“ I actually enjoy going to Sheehy, everyone is very friendly and helpful, the service is great and I’ve always walked away satisfied and well informed. You can’t beat the drinks and snacks and plug ins, etc for your computer. Also, our service advisor Harry Whittington is very attentive and informative. ”
“ I would just like to express how pleased I was with my experience at Lexus of Richmond working with Anthony Ruggiero. This was my very first experience buying a brand new car, so I didn’t know much about the process. Amthony did an outstanding job helping me navigate through the entire process. He was very knowledgeable, kind, patient and professional. He made sure I bought the right Lexus for me. I am very happy with my purchase and thankful that I was blessed with the opportunity to work with him. Thank you Anthony for everything. You’re AMAZING. ”
“ Excellent customer service and overall a great experience at this dealership ”
“ I am ALWAYS treated wonderfully at Lexus of Richmond! Whether it is a scheduled appointment or all of a sudden, I have an issue that needs immediate attention, they always take care of me! Could not be happier with their service! ”
“ Great dealership Greg did my oil change didn't try to sell me something that I didn't need and Michael Stith was my service provider job well done to the both of you ”
“ I like the Lexus brand very much. And I’ve had excellent service in the past as well. However, my last visit I was charged for two services that I was to receive free of charge because I am enrolled in the VIP program. Therefore, I had to go back to the dealership to address it and seek to get my money back for service that I should not have been charged for. This matter unfortunately caused an inconvenience for me and unnecessary time wasted. ”
“ BAIT & SWITCH!!! Yesterday evening, I received a notification of a 2012 Lexus at the dealership on Midlothian. I checked to be sure it was really there and made an appointment to see it at 11:30 this morning. The person sent three emails to me confirming everything. But when I arrived at 11:30 this morning, they told me someone had just bought it. I've seen bait & switch from used car lots but I expected more from this dealership. ”
“ It took an entire business day to get photos of a car we were highly interested in on Friday. We were not given the option for deposit. We were told to arrive Saturday before 1pm. We called and emailed Saturday on business opening to say we were on our way to purchase the vehicle. After driving two hours one way, and no returned call or email, the car was sold and taking new owner photos when we arrived. This was at 11:32am arrival. The salesperson offered a car we could've purchased 10 miles away. There was no communication and we knew it was a car that would sell quickly. We did everything on our part and had cash but couldn't get basic communication from sales. After a completely wasted Saturday, I would only go here if you live locally and are talking to someone at a desk. ”
“ Great service and communication. It’s always an awesome experience with Sheehy Lexus. Shout out to Harry for going above and beyond to make me feel special during every visit!!! ”